The ongoing mission of the staff at Arabian Nights is not only to provide a delicious meal and a dazzling production, but also to create a feeling of excitement and enchantment that will remain in the hearts of guests for a lifetime.

Arden Tilghman, Arabian Nights' new customer experience manager.

To carry out this mission of entertaining its international audiences, Arabian Nights is continually reviewing our guests’ feedback in a variety of outlets. The satisfaction of guests is our top priority and as part of a continuous effort to improve our guest experience, Arabian Nights Dinner Show recently hired former Arabian Nights Stable Manager, Arden Tilghman, to fill the position of Guest Experience Manager.

Arden’s background in the entertainment side of Arabian Nights, as well as her previous management experience at SeaWorld and other hospitality venues lends her a unique perspective on improving the quality of the guest experience.

Additionally, Arden’s degree in Psychology will be put to use as she implements an enhanced Customer Servicetraining program for Arabian Nights, along with the updating of procedures in many departments. A few areas that will be addressed will include a faster guest check-in process, an improved VIP experience and a more personalized dinner service.

Arden’s leadership and experience in the area of Guest Experience is only the beginning of an exciting new year of improvements at Arabian Nights—so stay tuned for more updates by visiting our blog regularly, becoming our fan on Facebook and following us on official Twitter account at http://twitter.com/arabiannightsfl.

And if you want to live the excitement of the new Arabian Nights’ customer experience, nothing beats first-hand research by booking your tickets online at http://tickets.arabian-nights.com.